Trust
Where your data lives and who can reach it.
Data locationEvery contract names the data centre city for your servers, backups and mail. By default this is in the EU: Frankfurt, Germany.
GDPRData processing agreement with every hosting contract. Subprocessors on request.
BackupsAutomated, off-server, restore-tested. Retention 30 days.
AvailabilityUptime commitment 99.9%. Live status at status.icds.io.
Access controlIndividual keys per engineer, least privilege, every change logged.
Incident handlingWritten procedure for the first hour, report after every incident.
Certifications
ExitCode, data, credentials and documentation handed over on request.