Contact us

Move to our infrastructure without interrupting your service

We plan and carry out moves from other providers into the data centres we operate. Your services stay online while data is copied, tested and switched over.

What is included

Inventory
We document servers, applications, databases, DNS records, mail flows and scheduled jobs.
Target design
We match each workload to a server size and network layout in the new environment.
Test copy
A full copy runs in the new environment so you can check it before the switch.
Data sync
Files and databases stay in sync until the switch, using replication where the stack supports it.
DNS cutover
We lower TTLs in advance and switch records in an agreed window.
Rollback plan
The old environment stays as it is until you approve the move, so we can switch back if needed.

How it works

Assessment. We list the current setup and find risks and dependencies.

What you receiveA migration plan with the order of moves, the window and the rollback steps.

Rehearsal. We build the target and run a test migration.

What you receiveA test address and a checklist to check that everything works.

Cutover. We run the final sync and switch DNS in the agreed window.

What you receiveConfirmation of each step and a log of the switch.

Stabilisation. We watch the new environment closely for 7 days and fix any differences.

What you receiveA closing report and confirmation that you can cancel the old contract.

Right for you if

Your current provider is outside the EU and that creates legal or contract risk.

Your systems cannot take a long maintenance window.

Nobody fully documented the original setup.

Questions

Will there be downtime?

Most moves have no visible downtime. Systems that take live writes, such as shops, may need a short read-only window of 15 minutes, which we schedule with you.

What access do you need?

Read access to the current servers, the DNS zone and any control panels. The plan lists the exact requirements.

When should we cancel the old provider?

After you approve the move. Keep the old environment running until the stabilisation period ends.

Do you move email too?

Yes, either inside this plan or as a separate email migration. Mailboxes are copied over IMAP and kept in sync until the MX records change.

Incident response

24/7 lineShow phoneAnswered by an engineer. Existing clients are handled first.

Have ready: when you noticed the problem, which systems are affected, what has changed since, and your client number.

Enter your company name.
We need a way to reach you.