Backups you can restore, and a plan to use them
We back up your servers and data to a separate EU location and test restores on a schedule. When something fails, a written recovery plan sets out who does what and in what order.
What is included
- Recovery targets
- We agree the RPO and RTO for each system before choosing a backup method.
- Scheduled backups
- Files, databases and full servers are backed up as often as agreed.
- Separate storage
- Copies are kept in a different data centre from the systems they protect.
- Immutable copies
- Backups cannot be deleted or changed for 30 days, which limits what ransomware can do.
- Job monitoring
- We check every job each working day and investigate failures.
- Restore tests
- We restore sample data and full systems quarterly and record the results.
How it works
Assessment. We list your systems, their data and what losing each one would cost you.
What you receiveAn agreed RPO, RTO and retention period for each system.
Implementation. We configure the jobs, the retention and the off-site storage.
What you receiveA backup schedule and access to backup reports.
Recovery plan. We write the runbook for partial and full recovery.
What you receiveA disaster recovery plan with contacts, steps and the order of restore.
Testing. We run restore tests and a recovery exercise.
What you receiveA test report with measured recovery times and any fixes.
Right for you if
You have backups and have never restored from them.
Auditors or customers ask for a documented RPO and RTO.
Losing one data centre would stop your business.
Questions
What is the difference between RPO and RTO?
RPO is how much data you can afford to lose, measured in time. RTO is how long you can manage without the system.
Can you back up servers hosted elsewhere?
Yes, if we have network access to them. The copies are still stored in the EU.
Who checks that restored data is correct?
We confirm the restore finished and the services start. Your team confirms the application data is correct.
How long do you keep backups?
We set retention for each system during the assessment. A common pattern is daily for 14 days, weekly for 8 weeks and monthly for 12 months.